Make it easy for customers to quickly search for answers to their questions. The knowledge base guarantees 50% fewer tickets.
Your all-in-one resource to create, review, and track support tickets to provide better customer service and stay organized.
Give quick responses by creating automations that will auto-assign, auto-comment, escalate, and auto-alert agents.
Get the information you need by customizing fields to easily gather different information for each request.
Simple to use. Create tickets, review responses, and make updates all through email.
Improve overall performance by measuring customer satisfaction, report response time, and open ticket summary.
Basic ticket tracking
2 tickets forms
4 ticket queues
2 custom views
2 canned responses
Help center + ticket tracking
10 ticket queues
10 custom views
6 canned responses
All Mojo Professional features plus:
The Mojo team is proud to deliver the best application and stellar customer service to our customers.
Easy to use ticket tracking
If you call us, you will talk to a real person sitting in Austin, Texas.
All of our plans are available month to month
One of the most reliable hosting providers
Hundreds of thousands of users are using Mojo everyday. Here are some companies trusting us.
"Perry's Ice Cream has been using Mojo Helpdesk to track our IT help desk tickets for the last 7 years. We find it easy to use and powerful while staying budget friendly."
CIO at Perry's Ice Cream
"MOJO Helpdesk has helped organize what was a tedious process while providing a sense of order and clarity."
Franchise Ticket Manager at Spurs Sports & Entertainment
"Love the helpdesk, we've been using it for over 4 years and our customers love it."
Founder at Glick Interactive
"Easy to set up and use, the product filled my need for a straightforward help desk ticketing product for a subset of clients, and the consultants who handle them."
President at Geeks-r-Us
"We have been using Mojo Helpdesk for the past 7 years. About once a year, we do a review of the help desk and ticket tracking software to see if we can find something more user friendly at a better price. So far, we have not been able to find one."
Digital Director at Sports Organization
Mojo Helpdesk is a product of Metadot made in Austin Texas ♥